Digital Transformation Conference and Awards Ceremony

The inaugural Digital Transformation Conference and Awards Ceremony was held June 14 in Toronto. An audience of 150 senior technology and business leaders explored the impact of digital transformation on healthcare, the financial services sector and the customer experience. The national conference was followed by a reception showcasing four examples of digital transformation excellence.

CIBC, Humania Assurance, Connected North and the City of Toronto were all presented crystal trophies as winners of the Digital Transformation Awards. Barrick Gold was presented an honourable mention.

Congratulations to the winners of the inaugural Digital Transformation Awards: CIBC, Humanina Assurance, Barrick Gold, Connected North led by Taking IT Global and the City of Toronto. With the crystal awards, from left, Michael Turney, Cisco (representing Connected North), Tracey Cook and Rob Meikle, City of Toronto, Eric Levac and Stephane Rochon, Humania Assurance, and Kevin Paget, CIBC.

Ten Insights from the Digital Transformation Conference and Awards





Conference 2017

We are already busy working on next year’s edition, but please take the time to review the articles, videos and special publications we’ve put together to highlight the discussion and showcase the Digital Transformation Award winners and the finalists.


A special edition highlighting the award winners and the panel sessions at the conference. Learn how organizations of all shapes and sizes are changing for the 21st century knowledge economy.
Read Now

The winners and the finalists

Close to 30 companies responded and 25 submissions were sent to an independent judging panel. The stories of the winners and the finalists can be found in this downloadable pagebook.
Read Now

2017 Agenda

Do you have ideas for our 2018 Agenda? Contact

9:00 am – 9:45 am

Registration and light refreshments

9:45 am - 10:00 am

Jesse Hirsh, MC
Welcome and Opening Remarks

Fawn Annan, President and Group Publisher ITWC
Jim Love, CIO ITWC

10:00 am - 10:30 am

Opening Keynote: The Pivotal CIO – Using Data to Drive Strategic Change
The leadership challenge of managing change is a constant in the lives of IT executives, especially today with so many businesses tackling digital transformation initiatives. They are expected to be “pivotal” and bring a unique "helicopter view" across the data, systems and processes necessary to make any transformational effort a success. In this fireside discussion, Kevin Fleet, Vice President of Professional Services at Informatica and Victor Dudemaine, Information Management, Big Data Strategy & Transformation Executive at Sun Life will chat with ITWC CIO Jim Love to share their expertise and unique perspectives on the business leadership and marketing skills every IT leader must possess in this age of digital transformation.

10:30 am - 11:15 am

Opening Town Hall: Digital Transformation and the Corner Office
What CIOs are thinking as disruptors change the landscape. Insights from the 2017 CIO Census.

Jim Love, CIO ITWC
Kovar Gregory, Sr. Director, Presales, Public Sector , CA Technologies

11:15 am - 12:00 am

FinTech coming of age?
Just three years ago FinTech was about startups breaking open banking. Today many of the early disruptors are working closely with financial institutions and the big banks are rolling out digital innovations with gusto. This panel will provide a glimpse of the future in finance.

Dr. Rick Huijbregts Vice President, Digital Transformation and Innovation Cisco Canada
Natalie Cartwright, COO,
Andrew Graham, Co-founder and CEO of Borrowell
Kevin Paget, VP, Digital Strategy and User Experience, CIBC

12:00 pm - 1:00 pm

Networking Lunch - with Digital quiz: Round 1
Join your table to test your knowledge of Canadian technology and business. There will be prizes so chose your answers carefully

1:00 pm - 1:30 pm

Tele Presentation: Digital government: How digital transformation can help the public sector meet citizen expectations
Cathy Simpson, T4G VP (Public Sector) will use case studies to showcase government success stories and the lessons/challenges of delivering public services.

1:30 pm - 2:15 pm

Panel: Digital Healthcare
As patients grow more comfortable using digital networks and services, they are being empowered to take greater control over their own healthcare decisions. Is the next wave in digital services around the corner (and what will it bring) or will it be delayed by the myriad of stakeholders, regulation and privacy concerns.

Peter Bak, CIO Humber River Hospital
Karim Ramji, CIO Kinark Child and Family Services
Samantha Liscio, Ph.D. Senior Vice President, Enterprise Planning & Reporting eHealth Ontario

2:15 pm - 3:00 pm

Digital transformation from the trenches
Tony Nunes, International Healthcare Field Director, Dell Inc. discusses the three pillars of digital transformation and how they apply in the real world.

3:00 pm - 3:15 pm

Refreshment Break and the second round of the quiz: technology.

3:15 pm – 4:00 pm

Panel: Digital transformation and the customer
Whether its B2B or B2C, digital transformation is changing the face and the pace of the relationship between vendor and customer. Three leaders in very different fields offer their take on how organizations should be preparing to ensure they are on the right side of the coming digital divide.

Steve Papagiannis, Technology Director, Informatica
Stephanie Fry, VP Digital, Jackman Reinvents
Andrea Stairs, Managing Director, eBay Canada
John Comacchio, Senior Vice President and Chief Information Officer, Teknion Corporation

4:00 pm – 4:30 pm

Whiz kids
Meet two with the technology smarts to have startup ambitions before they are out of high school.

4:30 pm

Summary , Closing Remarks and an Invitation
Last round of digital quiz.

4:40 pm - 5:00 pm

Closing remarks

5:00 pm – 7:00 pm

Inaugural Digital Transformation Award Reception
Join us in celebrating the achievements of the winners at a glittering cocktail reception.

Award presenters:
Large Private: Dave Rideout, Informatica
Small Private: Andre Valiquette, Dell EMC
Small Public: Michael Turney, Cisco Canada
Large Public: Rejean Bougault, Avaya Canada


ITWC wishes to thank all our speakers for their assistance in delivering our inaugural program. We couldn’t have done it without you. If you have an idea for a panel or would like to be a speaker at the 2018 event, please contact Steve Proctor

Jesse Hirsh
Master of Ceremonies

Peter Bak
CIO, Humber River Hospital
Since 2010, Peter Bak has led the design and implementation of Humber River Hospital’s digital vision. With over 25 years of experience in Healthcare IT, Peter has extensive expertise in software engineering, systems design and IT implementation. Bak is recognized as a global leader in image enabling Electronic Health Records and assists government initiatives in Shanghai and Hong Kong. He was recently named 2016 CanadianCIO of the Year (Private sector.) He has a PhD in Applied Engineering from Imperial College in London, UK.

Keith Bradley
IT Manager, NatureFresh Farms
Keith Bradley is IT Manager at NatureFresh Farms in Leamington, Ontario. A technology enthusiast since high school when he worked at a part-time job repairing computers, he has held increasingly senior positions at companies that include Green Shield Canada and JDC.CA, a local MSP. He joined NatureFresh Farms in 2012, helping grow the greenhouse business from 75 computers to the current 335 computers/servers powering a host of internet connected devices. NatureFresh started in 2000 with 18 acres of greenhouse. In 2017 it operates 130 acres in Canada and 45 acres in Delta, Ohio.

Natalie Cartwright
Natalie Cartwright the co-founder/COO of, a white-label virtual banking assistant, powered by artificial intelligence. She holds a Masters of Public Health from Lund University and a Masters of Business Administration from IE Business School. Before founding in 2014, Natalie worked at the Global Fund, the largest global financing institution for HIV, tuberculosis and malaria programs, where she managed $250 million in investment to countries like Djibouti, South Sudan and Tajikistan. Whether working in international development or in financial technology, Cartwright likes to act on the potential she sees for improvement and innovation.

John Comacchio
Senior Vice President and Chief Information Officer, Teknion Corporation
As Senior Vice President and Chief Information Officer, John is responsible for providing enterprise-wide technology vision, leadership and management, and for the planning, development and implementation of information technology initiatives. He is a member of the Leadership Team and the Executive Committee.

Prior to joining Teknion Corporation, John was a Principal in the e-Integration Practice of KPMG Consulting Inc., where, as a member of the senior management team of the practice, he was responsible for delivering the highest standards of information technology consulting service to executive level clients. In addition, John was General Manager of the Toronto office of the internet professional services firm US Interactive where he was responsible for establishing and growing the Toronto office. Prior to US Interactive, John was the Information Technology Officer at Nissan Canada Inc, and a member of the Nissan North America CIO Council, where he was responsible for planning, implementing and managing information systems and technology solutions for sales, distribution, marketing, finance, and customer service divisions.

John is a member of the IDC CIO Research Review Board, Masergy Customer Advisory Board, OKTA CIO Advisory Board, IT Media Group Advisory Board, and the Institute of Corporate Directors. Formerly a member of the Board of Directors of the Ability Online Network (2010 - 2016), a non-profit organization that helps kids with disabilities or chronic illnesses accomplish great things by connecting them to a supportive online community for friendship, support and skill development opportunities.

John holds a Master of Business Administration, granted by the Richard Ivey School of Business, University of Western Ontario.

Victor Dudemaine
Assistant Vice President of Data & Business Intelligence Services, Sun Life Financial

Kevin Fleet
Vice President of Professional Services at Informatica

Stephanie Fry
VP Digital, Jackman Reinvents

Andrew Graham
Co-founder and CEO of Borrowell
Andrew Graham is co-founder and CEO of Borrowell, a financial technology company that helps Canadians make great decisions about credit. Borrowell is the first company in Canada to offer credit scores for free, and also provides low cost personal loans. Through a partnership with CIBC, Borrowell powers an online loan product to the bank's customers. In 2017, Borrowell was named by LendIt as one of six young companies globally "that has demonstrated the greatest potential to impact the future of consumer lending." Previously, he led PC Insurance, a fast-growing consumer finance unit within Loblaw Companies Limited. Earlier in his career, he has held senior roles in corporate strategy and mergers and acquisitions. He holds an MA in economics from the University of Edinburgh and an MBA from Harvard Business School.

Kovar Gregory
Sr. Director, Presales, Public Sector, CA Technologies

Dr. Rick Huijbregts
Vice President, Digital Transformation and Innovation Cisco Canada

Samantha Liscio, Ph.D.
Senior Vice President, Enterprise Planning & Reporting eHealth Ontario
Samantha is the SVP of Enterprise Reporting and Planning with eHealth Ontario, the agency accountable for the provincial electronic health record in Ontario. In her role at eHealth she manages stakeholder and clinical engagement across the sector and plans and reports on progress in the delivery of the electronic health record to the clinicians in Ontario.

Prior to joining eHealth, Samantha was a managing director with Accenture, and led the Enterprise Architecture and Application Strategy practice for Health in North America, helping clients address business imperatives of improved agility and customer-centricity while reducing costs.

Samantha spent over 12 years in the Ontario Public Service, as both a CIO and as the Corporate Chief Strategist.

Tony Nunes
International Healthcare Field Director, Healthcare & Life Sciences, Dell Inc.

Kevin Paget
VP, Digital Strategy and User Experience, CIBC
Kevin Paget joined CIBC in the 90’s after transitioning from the co-op program. In his first week at CIBC, Kevin and his team migrated CIBC from private dial to the Internet and the rest was history. CIBC’s banking platform has evolved a lot and Kevin has been a part of its progression every step of the way. Kevin has been a part of many teams that enjoyed great success over the years.

Below are some of these accomplishments:
• Launched President’s Choice Financial.
• Delivered CIBC’s Mobile Platform and many “firsts” as a result. First iPhone and iPad Banking Apps, first Trading Apps, and first to market with eDeposit!
• Championed the strategy for CIBC’s new client facing banking platform – preparing our bank for the future with API’s.

In his new role, Kevin is bringing the passion of technology to the business, and looking forward to growing our business, delighting our clients, and making Digital a part of our transformation.

Steve Papagiannis
Technology Director, Informatica
Steve Papagiannis is a Technology Director for Informatica, responsible for the Central US and Canada. With over 25 years’ experience in using information technology for analysis, he has held a variety of positions in application development, IT management, software sales and consulting.

He has consistently looked for ways to apply technology to understand human behaviour (across telecommunications, financial services, healthcare, automotive and retail sectors). Using data warehousing, statistical analysis, Geographic Information Systems (GIS) and applying different methods to display and deliver information, he has always found ways to provide insight and improve decision making.

Steve P holds degrees in Physics, Mathematics and Computer Science from the University of Toronto.

Karim Ramji
CIO, Kinark Child and Family Services
Karim Ramji is the Chief Information Officer of Kinark Child and Family Services. Karim is Kinark’s executive leader in setting the direction for IT strategy, service delivery and IT operations for the agency. Under his leadership the IT organization supports cloud services, enterprise applications, mobile services, enterprise data, business intelligence, network communications, and information security.

Prior to joining the Kinark Executive team, Karim held various senior technology leadership roles in various industries including Deloitte, CGI, SAP Americas, Center for Addiction and Mental Health (CAMH), Rogers and the Aga Khan Development Network. Karim has nearly two decades of executive leadership experience in IT delivery, project management, consulting, managed services and software package implementations in both the public and private sectors. Karim has managed many large scale project implementations and business transformations globally in the retail, telecommunications, hospitality, health care and insurance industries as well as led IT initiatives for the US Government & Armed Services.

Cathy Simpson
Vice President, Public Sector, T4G
Cathy Simpson is Vice President of Public Sector, T4G. She is passionate about building a digital society and embracing data and technology to make that happen. She has 26 years of experience in IT spanning telecom, software and consulting. As a member of T4G’s leadership team, she drives Public Sector strategy and collaborates with clients to enable citizen engagement. She is Chair of the New Brunswick Innovation Foundation, Co-chair of NB+ and member of the Pond Deshpande Centre. She is one of the original founders of PropelICT.

Andrea Stairs
Managing Director, eBay Canada
As eBay Canada’s managing director, Andrea Stairs leads the Canadian strategy and operations of one of the world’s largest online marketplaces and Canada’s second largest e-commerce business. In this role, Andrea is responsible for cultivating eBay’s community of Canadian users -- from individual consumers to established brands and retailers -- and for overseeing all of eBay’s Canadian functions, including product management, marketing, business development, and public and government relations.

Our Champions


Gary Davenport
Past President, CIO Association of Canada
Gary Davenport is the Past-President of the CIO Association of Canada (CIOCAN). He has extensive experience as a senior executive within both the telecommunications and retail sectors and has successfully run large scale IT operations and delivered complex business transformation initiatives.

Ted Maulucci
President, SmartOne Solutions
Ted Maulucci was recently named President of SmartOne Solutions, a smart building solutions company. Prior to the appointment Ted spent over 20 years with Tridel Group. He has been recognized with several international and local awards for IT leadership, IT application development for the real estate industry, smart buildings, and innovation. He was the 2016 CanadianCIO of the Year (Private sector).

Maria Aiello
Managing Director, Real Estate Technology Advisory

Lars Goransson
General Manager and Group Vice President, IDC
Lars Goransson is responsible for IDC's Canadian operation as General Manager and Group Vice President. IDC Canada's product and services offerings provide the Canadian IT community with market based research across the value continuum of budgeting & planning, marketing awareness and lead generation, and measurement and performance management.

Dr. Ron Babin
Associate Professor, Ryerson University
Dr Ron Babin is an Associate Professor in the Ted Rogers School of IT Management. He joined Ryerson University in 2006 after a 30 year professional career in IT and Management Consulting. Prior to joining Ryerson, Dr Babin was a strategy consultant at Accenture and at KPMG. His research is focused on global outsourcing of IT and digital business transformation.


Corinne Charette
Senior Assistant Deputy Minister, Innovation, Science and Economic Development Canada
Corinne Charette is the Chief Digital Officer and Senior Assistant Deputy Minister of Spectrum, Information Technology, and Telecommunications at the department of Innovation, Science and Economic Development (ISED). She comes to ISED from Treasury Board Secretariat (TBS) where she was the Government of Canada’s Chief Information Officer. Prior to her CIO of Canada role, she worked at Transat A.T. Inc. where she was Vice-President and Chief Information Officer since May 2006. Previously, Ms. Charette was Deputy Director and Chief Information Officer of FINTRAC. During her 30+ year professional career, she served as Senior Vice-President, Internet Channel, for the Canadian Imperial Bank of Commerce, has been a Partner with KPMG Consulting leading their e-Business practice and has worked for IBM Global Services. Corinne holds a Bachelor of Science degree in engineering from Concordia University and is a Professional Engineer. On June 21, 2011, Corinne received an honorary degree of Doctor of Laws from Concordia University, in recognition of her distinguished career and achievements.

Dr. Wendy Cukier
Founder, Diversity Institute, Ted Rogers School of Management, Ryerson University
Dr Cukier is a Professor of Information Technology Management and founder of the Diversity Institute at the Ted Rogers School of Management and Founder of the Diversity Institute. She recently completed her term as the Vice President of Research and Innovation during which she increased research funding by 60 percent and helped build the innovation ecosystem. Previously, she was the Associate Dean of the Ted Rogers School of Management.

Bashir Fancy
Chair and CEO CIPS

Bill Hutchison

Humza Teherany
Chief Innovation Officer, Compass Group Canada and CEO, Compass Digital Labs
Humza is responsible for Technology, Innovation, Digital Marketing and Consumer Experience Strategy across many industry verticals at Compass Group Canada. He has over 17 years of experience, beginning his career in a technology start-up then eventually moved into management positions within the Telecommunications Industry; and now is the CEO of the newly created company, Compass Digital Labs within Compass Group Canada. He has an undergraduate degree from York University and holds various professional training accreditations from both the Schulich School of Business and the Niagara Institute. In addition, Humza is the President of the CIO Association of Canada and a board member.


Digital transformation is impacting all aspects of the way we work, live and play. Here you will find an ongoing collection of stories, white papers and case studies that showcase the way companies and organizations are embracing emerging technologies to change their future.



Sponsor Resources



For more information about the conference or the awards contact

Steve Proctor

Vice President Marketing and Communications
416-290-0240 Ext. 188

Donna Butts

Director, Corporate Support